FAQs
All our shoes are 100% brand new in their original condition. Your shoes will arrive in their original box.
Each pair is carefully packaged to ensure quality and protection during shipping.
Once your order is processed and shipped, you will receive a confirmation email with a Tracking Number and a Tracking Link to track your package in real time. You can also go to our order tracking page to track your order quickly.
To find your perfect fit, we recommend referring to our Size Guide, available on each product page. You can measure your foot length and compare it with our size chart to ensure the best fit.
For the most accurate sizing:
Measure your foot while standing on a flat surface.
Check our size chart to match your measurements with the correct shoe size.
If you’re between sizes, we suggest choosing the larger size for a more comfortable fit.
We offer hassle-free returns within 7 days of receiving your order. Items must be unworn, in their original packaging, and with all tags attached. To initiate a return, visit our Returns & Exchanges page: https://www.thekickshub.com/refund_returns/ and follow the provided instructions!
Yes, we provide Free standard shipping on all orders.
We accept payment method: PayPal
Our customer support team is available to assist you with any inquiries. You can reach us via:
We process orders quickly to ensure fast delivery, so you can cancel or modify your order within 24 hours of placing it. After this timeframe, your order will be processed and shipped, making cancellations or changes no longer possible.
Our standard delivery time is 12-14 business days under normal conditions. However, during peak seasons or promotional periods, delivery may take longer due to high order volumes.